Being unable to play a game after paying for it is no fun, but it’s especially frustrating inSifu’s case. Purchasing a Deluxe Edition forSifuon either PS4 or PS5 included 2-day early access. Unfortunately, manySifuplayers discovered they were unable to download the game once early access started Sunday morning.Sifudeveloper Sloclap has since confirmed that PlayStation has resolved the issue, though there are still reports of continued problems by someSifubuyers.Sunday afternoon, Sloclap updatedSifuearly access playerswith a message confirming that the downloading issues had been remedied. Sloclap itself, unfortunately, was not actually able to solve to problem, as the issue was on PlayStation’s side. As such, Sloclap was only told by the PlayStation team that the early access issue had been corrected and that Deluxe Edition buyers should now be able to download it. This ultimately led to around half the day withoutSifubuyers being able to download the game.RELATED:Sifu Review RoundupSloclap also took the opportunity to apologize toSifuDeluxe Edition buyers onPlayStation platforms. This was obviously not a part of the studio’s plans for the game’s soft launch. While Sloclap can’t give players their lost time back, and PlayStation isn’t going to refund buyers automatically even though it was a problem on its end, Sloclap does want to make it up to people. As such, Deluxe Edition purchasers ofSifucan expect an exclusive gift in the future, to be announced at a later date.
As noted, the download problem has not been corrected for allSifubuyers. Sloclap has several recommendations for those having problems, though. That includes using the Restore Licenses option in players' User and Accounts settings. Alternatively, players can try launchingSifufrom theirPlayStation game libraryafter restarting their console. There are reports that the problem is persisting for someSifubuyers even if they do these things, though.
Those who continue to have issues downloadingSifuare being asked to contactSloclap, not PlayStation, via the development team’s Twitter messages. Sending Sloclap details including users' region, platform, and username can help get the issue solved for everyone.
This isn’t a situation that anyone wants to be in. Sloclap wants players to be playingSifu,SifuDeluxe Editionbuyers want to be playingSifu, and Sony wants everyone who uses its platform to have a smooth transaction. Here’s hoping that the problem thatSifuis facing will help ensure that other games won’t have to deal with a similar issue in the future.
Sifureleases February 8 on PC, PS4, and PS5.
